Contact us

Privacy Policy

Last Updated: April 2, 2025

Thank you for visiting Scraping Pros’ website. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our services and website.

  1. Information We Collect
    1. Personal Information: We collect personal information directly from you when you voluntarily provide it. This may include your name, email address, phone number, company name, job title, billing information, and any other information you choose to provide, especially during account creation, customer support interactions, and service requests.
    2. Automatically Collected Information: When you visit our website, we automatically collect certain information about your device, browsing actions, and patterns. This includes your IP address, browser type, operating system, referring URLs, device identifiers, and usage data (e.g., pages visited, time spent on pages, clickstream data). We also use cookies and similar tracking technologies as detailed below.
    3. Data from Third-Party Sources: We may receive information about you from third-party sources, such as business partners, data brokers, and public databases, to enhance our services and personalize your experience. We ensure these sources comply with applicable data protection laws.
    4. Sensitive Personal Information: We do not intentionally collect sensitive personal information (e.g., health information, biometric data, or precise geolocation data) unless it is necessary for providing a specific service and you have given your explicit consent.
  2. Use of Information
    1. Providing and Improving Our Services: We use the information we collect to provide, maintain, and improve our web scraping services. This includes processing your requests, managing your account, communicating with you, personalizing your experience, and enhancing our services based on your usage patterns and feedback.
    2. Analytics and Aggregated Data: We analyze user interactions and gather demographic information to improve our website and services. This data is aggregated and anonymized, and it does not identify individual users. We may use third-party analytics tools that utilize cookies and similar technologies.
    3. Marketing and Communications: With your consent, we may use your contact information to send you promotional materials, updates, newsletters, and targeted advertisements related to our services. You can opt out of receiving these communications at any time by following the unsubscribe instructions provided in the communication or by adjusting your account settings.
    4. Legal Compliance and Security: We may use your information to comply with legal obligations, enforce our terms of service, prevent fraud, protect our rights and the rights of others, and ensure the security of our website and services.
    5. AI and Machine Learning: We may use your data to train and improve our AI and machine learning models, ensuring such use is consistent with this privacy policy and applicable laws, and where possible, utilize anonymized or pseudonymized data.
  3. Disclosure of Information
    1. Service Providers: We share your information with third-party service providers who assist us in operating our website and providing our services (e.g., hosting, payment processing, customer support, analytics). These providers are bound by confidentiality obligations and are prohibited from using your information for any other purpose.
    2. Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such transfer and provide you with options regarding your data.
    3. Legal Compliance: We may disclose your information if required by law, such as to comply with a subpoena, court order, or legal process, or if we believe that such disclosure is necessary to protect our rights, the rights of others, or investigate fraud.
    4. International Data Transfers: Your information may be transferred to and processed in countries outside your jurisdiction, which may have different data protection laws. We implement appropriate safeguards, such as standard contractual clauses or adequacy decisions, to ensure the protection of your data during international transfers.
  4. Data Security: We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, while we strive to protect your information, we cannot guarantee its absolute security. We implement encryption, access controls, and regular security assessments.
  5. Third-Party Links and Integrations: Our website may contain links to third-party websites or services, and we may integrate with third-party platforms. We are not responsible for the privacy practices or content of these third-party websites and services. We encourage you to review their privacy policies before providing any personal information.
  6. Children’s Privacy: Our services and website are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will promptly delete that information from our systems.
  7. Cookies and Tracking Technologies
    1. Cookie Usage: We use cookies, web beacons, pixels, and similar technologies to collect information about your browsing activities on our website. Cookies are small files stored on your device that allow us to recognize and remember your preferences. These technologies help us improve your browsing experience, analyze website traffic, and personalize our services.
    2. Third-Party Cookies: We may allow third-party service providers to place cookies on our website for advertising, analytics, and other purposes. These cookies are subject to the respective privacy policies of those third-party providers.
    3. Cookie Management: You can manage your cookie preferences through your browser settings or by using our cookie consent tool. Please note that disabling cookies may limit your access to certain features of our website.
  8. Data Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will securely delete or anonymize your personal information when it is no longer needed.
  9. Your Rights: You have the following rights regarding your personal information:
    1. Access and Rectification: You have the right to access and update your personal information.
    2. Data Portability: You have the right to receive a copy of your personal information in a structured, commonly used, and machine-readable format.
    3. Objection and Withdrawal of Consent: You have the right to object to the processing of your personal information and withdraw your consent at any time.
    4. Erasure and Restriction: You have the right to request the erasure or restriction of your personal information under certain circumstances.
    5. Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.
    6. Automated Decision-Making: You have the right to not be subject to decisions based solely on automated processing, including profiling, that produces legal effects concerning you or similarly significantly affects you. To exercise these rights, please contact us at contact@scrapingpros.com.
  10. Consent to Transfer: By using our services or accessing our website, you consent to the processing and transfer of your personal information as described in this Privacy Policy.
  11. Updates to the Privacy Policy: We reserve the right to modify or update this Privacy Policy at any time. We will notify you of any material changes by posting the updated policy on our website or through other appropriate communication channels. Your continued use of our services after the effective date of the revised Privacy Policy constitutes your acceptance of the changes.
  12. Contact Us: If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at contact@scrapingpros.com.